Privacy policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2018.

What we collect

We may collect the following information:

Your name and title
Your address and postcode
Your e-mail address
Your landline and/or mobile telephone numbers where available
Other information relevant to customer surveys and preferences

What we do with the information we gather

We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:

For internal record-keeping
To improve our products and services
To periodically send promotional e-mails about new products, special offers and other information which we think may be of interest to you
To contact you for market research purposes from time to time either by e-mail, mail or phone
To customise our website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical purposes and then the data is removed from our system. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer. This may however prevent you from taking full advantage of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. We cannot therefore be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are therefore not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Unit 19 Moorfields Industrial Estate, Cotes Heath, Stafford ST21 6QY or e-mailing us via the Contact Us section of this website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

Under the Data Protection Act 1998 you may request details of any personal information which we hold about you. If you would like a copy of the information held on you, please write to us at Unit 19 Moorfields Industrial Estate, Cotes Heath, Stafford ST21 6QY or e-mail us via the Contact Us section of this website.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at Unit 19 Moorfields Industrial Estate, Cotes Heath, Stafford ST21 6QY or e-mail us via the Contact Us section of this website as soon as possible. We will promptly correct any information found to be incorrect.